Our Shipping Policy
If an order was placed before 2:00 pm (Mountain Standard Time) Monday-Friday, the order will be processed and sent out for delivery the same day. We use a Priority shipping method with the USPS, this process usually takes 2-3 business days (excluding weekends and holidays) and is the quickest shipping method next to over nighting a package.
When we send a package that has free shipping connected to it, our policy does not change at all (unlike other companies). We still process and deliver packages the same day if the order was placed before 2:00 pm and we use Priority 2-3 business day shipping!
We want our customers to receive their products as quickly and safely as possible. All of our products are quality tested before being shipped to ensure our customers are receiving the highest quality merchandise as possible.
We have to put the fine print below in the rare case something happens, feel free to contact us with any questions, we love to talk!
After a package is delivered to the United States Postal Service, T Jay's and its affiliates can not be responsible for a delay in package delivery, mishandling of the package, or delivery errors. A customer service representative of USPS should be contacted, with the tracking number sent by T Jay's to find the location and information regarding the package.